FAQ

Readiness

Will my map be ready to hang right out of the box?

Yes! It’s gallery wrapped which means you don’t need to worry about framing. Sawtooth (a very simple hanger design to use) hangers are attached. Two nails are included. Alternatively, you can use Command Universal Hangers if you don’t want the (small) holes in your wall.

Yes! It’s gallery wrapped which means you don’t need to worry about framing. Sawtooth (a very simple hanger design to use) hangers are attached. Two nails are included. Alternatively, you can use Command Universal Hangers if you don’t want the (small) holes in your wall.

Though keep in mind that if you rent, the holes are so small your landlord may not charge for them. And if it’s only a few dollars per hole, it may be cheaper than the Command hangers anyway.

We only collect sales tax to maps sent to a shipping address within Utah or Texas. We legally must do so because we have physical operations there. We don’t have to start collecting sales tax to the other states until our sales grow substantially in those states.

Usage & practical details

Are pushpins included? How many, and what colors?

Yes, an ample amount of pushpins are included with each map. More come each year with each renewal map as well, if you subscribe. It’s a mix of colors that correspond to the features of our legend:

  • 303 Red: Superchargers visited
  • 42 Black: Favorite Superchargers
  • 42 Dark Blue: Planned Superchargers
  • 11 Light Blue: Planned Destinations
  • 11 Pink: Favorite Destinations
  • 11 Yellow: Destinations

Young Explorers: Our map materials are non-toxic and family-friendly. However, the pushpins are sharp functional objects. We recommend adult supervision for children under 12.

Pets: Pins are a choking and ingestion hazard for pets. If a pin falls on the floor, pick it up immediately. To keep your furry friends safe, we suggest hanging the map at a height they cannot reach and keeping the provided pin box tightly closed when not in use.

For reference, photos are taken with a standard iPhone 17. Colors match very closely to reality.

Our maps are highly detailed, so some labels are small, but the high‑contrast design and sharp printing make everything as clear and readable as possible.

Readability Features

  • Bold outlines, clear labels, and optimized fonts prevent any text from being too small or faint.
  • Our designs follow accessibility best practices with high-contrast colors, bold outlines, and clear fonts to ensure readability for everyone, including those with eyesight challenges.
  • Sizes scale with map dimensions—larger options like 58×33″ offer even more legible details and also make it easier for the entire family to gather around.

If readability concerns you, our 30-day returns let you check it in your space, or reorder a bigger size/design seamlessly.

Check Tesla app (Menu > Charging > History) for visited Superchargers.

Dust as needed; our UV-resistant inks should prevent fading, but avoid long exposure to harsh direct sunlight.

Shipping & returns

How long does shipping take, and how much does it cost?

later

later

Not at this time. It’s because we are still a new company and don’t want the increased complexity. But if all goes well we will begin shipping to Canada next and so on. We do aspire to ship internationally.

later

No! Each map ships in its own box. There’s no pricing anywhere — on the back of map, in the box, or on the box. Simply gift wrap and give.

Subscriptions

Won’t my map go out of date as new chargers are added?

Tesla keeps adding new Superchargers which is a great thing, though this means a printed map will become outdated.

That is why there is an optional yearly subscription (not yet live, coming soon)—each year you can get a fresh map with updated chargers, design updates, new features, and more pins so your map keeps up with your trips.

A nice perk when you do this is each year you can choose a new design or even size. Fun for redecorating, just trying something new, or if you switch EV brands (Rivian and more coming). This also takes the pressure off deciding which map to get.

When you subscribe you get all of your subscribed maps at 11% off including the first.

Also keep in mind that you can still pin charger stops even if your map doesn’t have those new locations.

Get a fresh map every year at an 11% discount, with updated chargers, refreshed design, new features, and extra pins. Before each renewal, you can switch designs or sizes—ideal if you want a new look or you’ve changed EV brands. Cancel anytime with a single click.

Selection help

I can't decide what Design to choose.

Day Mode in 46″ x 26″ is the go-to. It’s a familiar look and a size that almost any room can accommodate. More Designs are coming. And remember that if you subscribe, you get to try out a new Design every year. Also, we have a 30-day return policy, no questions asked.

The best thing to do is use the AR feature up at the top of the page to see the exact size and art in your space. But here are general guidelines:

  • 39″ × 27″: Great for smaller walls or as the lowest cost option; close-up use in home offices or above a desk.
  • 46″ × 26″: Versatile mid-size for living rooms or bedrooms; good balance over furniture. Get this size if you’re unsure.
  • 58″ × 33″: Largest option for big walls—recommended for the easiest pinning experience with easier discernment of chargers, more room for pins, less crowding, and the entire family to gather around.

We don’t offer rolled canvas because framing yourself is really expensive and people usually end up hating the process. We may offer traditional frames in the future. Want frames? Tell us—we’re listening.

Each map includes a Personalization Legend—your space to sign and complete the art (no printed personalization).

Why it’s preferred:

  • Handwrite your home, Pinner signatures, and EV name for truly unique customization—your no rules sketchpad.
  • Add Pinners anytime as your crew grows—no need to purchase a new map.
  • Ships faster, returnable, and zero error risks from back-and-forth emails.

Yes. Some map sellers just stretch the canvas without any backing to save on cost. We do not. Rest assured, you’ll get a secure, tactile, lasting pin hold every time.

Designed in Dallas, Texas. Crafted by world-class canvas art specialists in China. Hand-inspected and shipped from our Salt Lake City, Utah warehouse to your door.

Support

How quickly do you respond?

Hey, it’s William (I’m the founder) here—personal responses to all messages within 24 hours (usually much faster). Please see our Contact page.

Apple Pay, Google Pay, and 99%+ of credit cards including Mastercard, American Express, and Discover.

Coming soon but expect it to look similar to this: After you place an order, you’ll be able to share a personal referral link and code from your account.

Whenever someone orders through your link or code, they get 11% off and you get the choice between $11 cash or $15 store credit.

No limit to number of referrals. Influencers, you are welcome to use as you wish.

Need personalized assistance? Email us at hello@trippinner.com, DM us on X or use our Contact page.